Meet Our Staff
Chris D. Callen- PRESIDENT
Chris Callen started in the insurance business 29 years ago. He began focusing on the insurance needs for dentists over 25 years ago. His firm is based in Columbus, Ohio and is insurance licensed in all states including Alaska and Hawaii.
His unique “Focus Strategy Approach” sales system provides a comprehensive insurance analysis that incorporates all areas of both personal and business life and health insurance needs. Chris has co-authored 3 dental practice management books and is routinely published in popular professional publications and online newsletters.
Chris is a Vietnam veteran where he served with both the101st Airborne Infantry and 4th Infantry units. He is a member of the "International Who's Who of Entrepreneurs "; He currently serves as the post bugler for memorial events and funerals at his local VFW post. Chris is married to his wife, Lynn. Together they have two adult children and 4 dogs. Please hit this link to view Chris' professional biography.
Lynn Callen – ASSISTANT TO CHRIS D. CALLEN
Lynn holds a Master’s Degree in Education and is employed by the Columbus Public Schools system specializing in Special Education for high school students. When not working in the school system Lynn provides valuable services to the firm in the capacity as Chris Callen’s personal assistant.
She takes care of the day to day tasks that tend to eat up a day of valuable work.
Lynn is married to Chris Callen and has two adult children between them. Also Lynn is a dog lover who rescues pound dogs evidenced by the 4 dogs that live with her and Chris in their home.
Connie Mitchell - OFFICE MANAGER
Connie joined the firm in 1993. She has over 20 years of experience in the insurance industry. Her focus, for the past 16 years has been working with dental professionals. Her work is more than just a “job”.
Everyday is a new opportunity to assist our clients in strengthening their insurance portfolio. Connie finds it a constant reward to help our clients obtain the top quality products for their profession. As a licensed agent, Connie has expertise in all aspects of the insurance application and underwriting process. To achieve the best outcome for her clients, Connie is very creative in her approach with our carrier’s decision making teams.
Connie and her staff enjoy creating nothing but a positive experience for their clients. Connie’s success rests in her deep belief in what she does and in the integrity of the staff she manages. In her leisure time Connie enjoys spending time with her Granddaughter, her 3 grown children and their spouses.
Last, but not least, if you want to find Connie on a fall day in Ohio, it will be watching her favorite College Football Team, Ohio State Buckeyes. O-H-I-O, Go Bucks!
Jeff Mitchell – CASE PREPARATION MANAGER
Jeff concentrates on developing strategies to assist our clients with their insurance planning needs. Over the past decade, he’s worked with hundreds of dentists across the country to implement their customized insurance portfolio.
With10+ years of experience in the sales and service fields with Chris D. Callen, Insurance Agent, Jeff continues to focus on the details needed to bring a personal plan from vision to implementation. Prior to joining Chris Callen’s firm, Jeff worked in various sales, service and management positions.
He also served in the Air National Guard before being Honorably Discharged. He focused his efforts on the insurance market when joining this firm in 1999 and is a licensed agent.
Matt Mitchell – SALES MANAGER
Matt has been with Chris D. Callen, Insurance Agent, since 1999. He specializes in the implementation of insurance products and services for new and existing clients. Matt believes that value is the most important aspect of a client's insurance portfolio. Matt believes that quality often times must be balanced with cost.
He also believes it is necessary that our clients understand their insurance contracts. A fully informed client will make wise decisions on what they should and should not have. Matt's outside passion is basketball, where he serves as Girls Varsity Assistant Coach at Dublin Coffman High School in Dublin, OH
Jean Mitchell - CLIENT SERVICE MANAGER
Jean Mitchell likes being in the business of People. She is the kind voice you will hear on the phone when you call to make an appointment or need to make changes to your policy. Jean is also the voice you hear when it is time to schedule your client reviews.
Jean takes great delight in trying to find solutions to any insurance question, and enjoys making our clients' insurance portfolios more manageable. Jean has spent 10 years working with people in the insurance field, serving for three years as Benefits Coordinator for a domestic airline, and 7 years managing the Client Services Department for Chris D. Callen, Insurance Agent.
She is a 2002 graduate of The Ohio State University, and enjoys cheering on the Buckeyes with her husband, Matt.
Cindy Mitchell - ADMINISTRATIVE ASSISTANT
Cindy joined the staff of Chris D. Callen, Insurance Agent, in December 2007. She oversees both the reception desk duties as well as the massive project of scanning all client files and records into our paperless database.
Cindy also assists all staff in a variety of office responsibilities. Cindy has been very busy the last 2 years fulfilling the role as a new Mom.
Matthew Stamper – CASE PREPARATION SPECIALIST
Matthew's focus lies mainly on the preparation of applications for clients. He also prepares policy analysis and quotations. Matthew started work in the insurance field in 2000, in property and casualty insurance, before moving into the areas of life, health, disability insurance. Matthew served five years in the U.S. Army, studied finance at Columbus State Community College, and is currently pursuing advanced training in the life insurance business, so that he may better assist our clients with their insurance protection needs.
Laure Takach - CLIENT SERVICE SPECIALIST
Laure has been in the Client Service field for 21 years, first as the Division Coordinator for a large home building company in Columbus and now with the office of Chris D. Callen, Insurance Agent. Laure enjoys helping people and making our clients' insurance portfolios more manageable.
Laure is married to her husband Mike and has three children ages 12, 9, and 5. She loves watching her children play sports and participate in plays at church.
Kaley Schwartzwalder - ADMINISTRATIVE ASSISTANT
Kaley is a recent addition to the Chris D. Callen, Insurance Agent team. Kaley's responsibilities are primarily assisting our Office Manager, Connie Mitchell, with her duties. Kaley works part time and manages the shredding of all office documents. Kaley is a lifelong resident of Westerville, Ohio. She is known for spreading her abundant enthusiasm wherever she goes. Kaley’s love for music has given her many opportunities to sing for various community groups. It is her dream to record a music CD someday!
Emma-Louise Bussey - BOOKEEPER
Emma-Louise Bussey "EJB", Bookkeeper, has been assigned to provide onsite bookkeeping services for Benefits Advisory Group and Chris D. , nce Agent since, 2002. She is a contract employee who owns EJB Hancock's Business Services Corporation (EJBH) whose staff has over 40 years of Business Administration.
This includes direct experience in the fields of Management Consultant, Vice President/Treasurer of a 501(c)3 organization, Administrator of a 501(c)6 business, Division of Revenue Engineer for a multi-billion dollar corporation, communications design engineering, author of maintenance procedures for mini-computers [state-wide networks], trucking industry professional, proficient on multiple accounting software, and a variety of tax preparations. EJB’s company website is www.EJBHancock.com
Gary Tucker – MAINTAINENCE & CORPORATE DRIVER
Gary is a retired professional construction manager. Gary also spent 20 years as a lead technician at a local auto conversion business.
Gary is responsible for all remodeling and ongoing repairs in our building as well as our designated driver for Chris Callen and other corporate functions.
Dale Sydnor - INFORMATION TECHNOLIGY SPECIALIST
Dale is the hardware technology installation and repair expert. Dale is a contracted technician with over 25 years of computer technology experience.
Dale holds all of the major industry IT certifications. Dale has been affiliated with Chris D. Callen, Insurance Agent for over 13 years.
Jim Burwell – INFORMATION TECHNOLIGY SPECIALIST
Jim is the software technology installation and repair expert. Jim is a contracted technician with over 20 years of computer technology experience.
Jim holds all of the major industry IT certifications. Jim has been affiliated with Chris D. Callen, Insurance Agent for over 10 years.
